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Frequently asked questions
We made it easy to find out more about the cooperation details with SYONG.
How is the product quality?
Our products are all 100% checked during production, before packing by QC and QA.So quality of shipped goods are stable and reliable.
How to guarantee the safe packing for shipment?
As we're professional manufacturer, our goods packing system will fully consider to avoid potential damages during the shipment process. Good quality cartons, protection materials are applied.
If OEM order customization: Logo, Package box etc. Available?
Yes, we welcome OEM orders it quantity suit to our MOQ.
If ODM available?
If the ODM is related with software, firmware modification, we'll do evaluation first.Software and hardware modification can be done if we evaluated ok and the necessary cost we can agree.
How is the production lead time?
- 100-1000 pcs: 7-10 days. - 1000-10000pcs:15-20 days
How is product Warranty?
We service 1 year warranty for all products.
How many pcs for MOQ?
Most of our products support small order 20pcs.
What is your payment terms ?
Amount under USD5000, by Credit card through Alibaba Online Order or Paypal, 100% after confirm the order;Amount up to USD5000, T/T 30% in advance, balance payment before shipment or after copy of shipping documents ,Irrevocable L/C at sight is acceptable
