| Supported Video Input Resolution Up To | 4K 60FPS |
| Supported Video Output Resolution Up To | 1080P 60FPS |
| USB Transfer Compatible | Between 2.0 and 3.0 |
| Supported Audio Format | 48KHz PCM |
FQA:
Q1: OBS cannot capture audio?
A: Click "Properties"( above "Scenes" ):Select "Output desktop audio(DirestSound)" at "Audio Output Mode"
Q2: How does OBS output 1080P 60FPS video?
A: Click "Properties"( above "Scenes" ):Select "Custom" for "Resolution/FPS Type", "1920x1080" for "Rosolution", and "Highest FPS" for "FPS".
Then click "Settings" (in the lower right corner):Click "Video" to enter to set the highest FPS value.
However, it should be noted that OBS is collected according to the resolution and frequency of the input device. The output resolution and frequency are consistent with the input, but the highest output resolution and frequency are 1080P 60FPS.
Q3: There is a capture card in the computer device manager, the driver is normal, and the audio is normal. It can be added to the audio position in the software, but there is no sound (this situation usually occurs in Windows 10 system)?
A:Enter the computer system settings--"Privacy" option--"Microphone" for application permissions on the left--turn on "Allow apps to access your microphone", then pull down--turn on "Allow desktop apps to access your microphone location". At this time, the audio of the capture card in the software can be used normally.
Q4: Is this video card compatible with ios system?
A: Yes, the HDMI capture card compatible with Windows, Android, MacOs, Linux.
Q5: When I plug in PS5, I get the "Input signal is out of range",but it works fine with Nintendo Switch.how can I fix it?"
A: The words "Input signal is out of range" mean the resolution is beyond the receiving range of the monitor. You need to decrease the resolution setting.
Q6: No signal transmitting even tried with new cables. But it actually worked again later, is it working intermittently？
A: Please change it to a 3.0 USB interface first to see if the power supply is insufficient? Then check whether the computer recognizes the capture card normally? The capture card will not work properly when either of these two problems occurs.
Q7: How to fix this issue that its very choppy when i select 1080p in general but 720p works perfectly？
A: You need to lower the frame rate setting below 60 to get 1080p.
Q8: What l should do when the display is glitching out and showing weird colorful bars and shapes all over？
A: Firstly check the software and reinstalled it, then correct resolution and frame rate settings. If it still doesn't work may be the video card driver has been updated
to the latest version, you need to revert to the previous stable driver version.
